Your input is important -- even if the news isn't all good. So feel free to be frank about problems or areas of improvement. All data is optional including your name. Thank you!
Your Name
Organization
Email
How long have you been a client (approx years)?
How many projects do we do annually (approx)?
Category that best fits your organization: --Choose-- Not-for-profit / Association Marketing Consultant / PR Retailer Wholesale Distributor Manufacturer Small Business Medical Insurance Real Estate Other Service Other
Would you recommend UN to a friend or acquaintance? --Choose-- Never Possibly if they asked Yes with some reservations Yes with no concerns Yes with enthusiasm
How would you rate our overall service? --Choose-- Disappointing OK Good Excellent
How would you rate our quality? --Choose-- Disappointing OK Good Excellent
How would you rate our punctuality and other service factors? --Choose-- Disappointing OK Good Excellent
Since you started using UN, we are: --Choose-- Improving Holding Steady Getting Worse
Approx. Percentage of your print/mail business UN does? --Choose-- Over 90% 75-90% 50-75% 25-50% 10-25% Less than 10%
Versus Competitors, what are UN's Strengths?
Versus Competitors, what are UN's Areas to Improve?
What single thing would you most like to see improved?
Other thoughts or suggestions?